Section dedicated to financial transactions. Gifts, gold coins, leaderboard points, etc.
Avoid insulting support staff and treat them with respect. Provide only genuine information, as it will be inspected regardless. Include your Stars username in the email right at the beginning as this will facilitate your account identification process and help address the problem with greater effectiveness. If possible, attach screenshots to your message to aid the support team pinpoint the issue more accurately. Explain your problem clearly to ensure the Stars experts can understand and address it promptly. When composing your message, keep the following points in mind: Guidelines for Reaching Technical SupportĮnsuring your query is well-written is essential for receiving effective assistance from the support team. Just send an email in a regular way (use the email address you indicated at sign up!), describing your problem and attaching a document (e.g., a screenshot) if needed. Don't forget to include the subject of your query as well as your alias (nickname). Visitors to the portal can also freely take advantage of this feature and contact PokerStars customer service with any queries they have.Įarlier, sending a message was possible directly from the client software, but now it's unavailable. Simply reauthorize and launch the chat window again fortunately, all previous conversations are saved, so you won't have to start over in winning the support representative's favour 😅 This includes cases where you are actively engaged in an online chat with an expert, which can be quite frustrating. Note that the system may automatically log you out after a certain period of inactivity (approximately 30-60 minutes). To make chat usage more convenient, log into your account on the website. We believe this is the fastest way to obtain the necessary information or instructions to promptly resolve your issue. In this article, we’ll discuss different communication channels with the customer services team of Stars in detail, as well as examine their pros and cons. 
Players can seek assistance at any time, as the department operates round the clock, handling its tasks admirably.
Telephone communication is not available as a means of contact. If you come across any problems, you can either search for remedies in a truly comprehensive FAQ section or reach out to specialists through PokerStars live chat, email, or even Twitter profile. Quality support experts can help address all queries swiftly and efficiently. PokerStars users, especially new ones, often have questions of different natures concerning their gaming experience in the room. Quick Access to PokerStars Live Chat Twitter Online Chat Assistance Contacting PokerStars Support via Email Guidelines for Reaching Technical Support PokerStars Help Center Option Final Thoughts
0 kommentar(er)
